Terms & Conditions

Last updated: April 28, 2026

1. Introduction

Welcome to Adalchemy. These Terms and Conditions ("Terms") govern your use of our services and website. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

2. Acceptance of Terms

By creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

3. Our Services

Adalchemy provides digital marketing services, including but not limited to:

  • Digital Advertisement Campaigns
  • SEO Content Creation and Optimization
  • Social Media Management
  • Website Design and Development
  • Brand Strategy Consultation
  • SEO Audits and Analysis

4. Refund Policy

Please read our refund policy carefully before making a purchase:

1-Day Refund Window

Refunds are only available within 1 day (24 hours) of your initial purchase or service activation. After this 1-day period, no refunds will be issued under any circumstances.

The 1-day refund period begins at the time of payment confirmation. To request a refund within this window, please contact our support team at our contact page with your order details.

⚠️ Important Notice

After 1 day (24 hours) from purchase, all sales are final and non-refundable. We cannot process refund requests submitted after this period has elapsed.

Refund Process

  • Submit your refund request within 24 hours of purchase
  • Provide your order number and reason for the refund request
  • Our team will review your request within 1-2 business days
  • Approved refunds will be processed within 5-10 business days
  • Refunds will be issued to the original payment method

5. Payment Terms

All payments are processed securely through our payment gateway. By making a purchase, you agree to:

  • Provide accurate and complete payment information
  • Pay all charges at the prices in effect when incurred
  • Authorize us to charge your selected payment method for all fees
  • Be responsible for any applicable taxes related to your purchase

6. User Responsibilities

When using our services, you agree to:

  • Provide accurate, current, and complete information as required
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful or prohibited purposes

7. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are the exclusive property of Adalchemy and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, Adalchemy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services, even if we have been advised of the possibility of such damages.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website with a revised "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

10. Termination

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: support@adalchemy.com

Address: 12 Coventry Road, Kenilworth, England, CV8 2FP

Contact Support